Orders and Returns

Orders, Changes, and Returns

Fresh flowers are perishable and each arrangement is prepared for the selected order and delivery time.

If you need to change delivery details, recipient information, or timing, contact DJFlowers as soon as possible. Changes are easier to process before the arrangement has been prepared or dispatched.

If there is an issue with an order, contact the team with your order number and photos where relevant so the case can be reviewed quickly.